These Terms govern your use of the naya24 platform. Please read them carefully. By registering and using naya24, you agree to everything set out here.
Key Points
These six areas form the core of your agreement with naya24. The full details are in the sections below.
You must be 18 or over, a genuine individual and not already hold another naya24 account. One account per person. Accurate information is required at registration.
All transactions on naya24 are processed in PKR. Deposits via JazzCash, Easypaisa, Raast, bank transfer and cards. Withdrawals are processed to the same source used for deposit.
All bonuses on naya24 are subject to wagering requirements stated at the time of the offer. Bonus abuse, multi-accounting and self-referrals will result in forfeiture.
naya24 is strictly for adults aged 18 and over. Self-exclusion, deposit limits and session reminders are available to every registered user. Gaming should remain entertainment.
Games on naya24 use certified Random Number Generation. Results are final once settled. Disputes must be raised within seven days of the game result being displayed.
You are responsible for keeping your login credentials secure. naya24 reserves the right to suspend or close accounts that breach these Terms or are used for fraudulent activity.
By accessing, registering on or using the naya24 platform at naya24.onl — whether through a web browser, mobile browser or any other access method — you confirm that you have read, understood and agreed to be bound by these Terms and Conditions in their entirety. These Terms form a legally binding agreement between you (the user) and naya24.
If you do not agree with any part of these Terms, you must not register an account or use the naya24 platform. Continued use of the platform after any updates to these Terms constitutes acceptance of the revised version.
Please read these Terms fully before depositing any PKR or participating in any game or bet on naya24. Registering means you have agreed to everything here.
Age Requirement
You must be at least 18 years of age to register and use naya24. This is a firm and non-negotiable requirement. naya24 takes its age verification obligations seriously and will take appropriate action — including immediate account closure and forfeiture of any balance — where underage use is identified or suspected.
Who May Register
Registration Information
When registering your naya24 account, you must provide accurate, complete and current personal information. This includes your real name, valid contact details and any other information requested during the registration process. Providing false information is a breach of these Terms and will result in account closure.
naya24 reserves the right to request identity verification documents at any point. Accounts that fail verification may have withdrawals held pending successful completion of the verification process.
Login Credentials
You are solely responsible for maintaining the confidentiality of your naya24 username and password. Do not share your login details with anyone. naya24 will never ask for your password via email, chat or any other channel. If you believe your account has been accessed by a third party, contact naya24 support immediately.
Account Security
Any activity conducted through your naya24 account is your responsibility. If unauthorised access results from your failure to keep credentials secure, naya24 cannot be held liable for resulting losses. Enable any additional security measures available within your account settings.
Account Suspension and Closure
naya24 reserves the right to suspend, restrict or permanently close any account at its discretion, including where:
Where an account is closed due to a Terms breach, any remaining balance may be forfeited depending on the nature of the breach.
Supported Payment Methods
naya24 processes all financial transactions in Pakistani rupees (PKR). Supported deposit and withdrawal methods include JazzCash, Easypaisa, Raast, direct bank transfer, debit cards and credit cards. The availability of specific payment methods may vary and is subject to change. The current list of available methods is displayed within your account dashboard.
Deposits
Withdrawals
All transactions on naya24 are in PKR. There are no hidden currency conversion charges applied by the platform. What you deposit in PKR is what shows in your balance.
naya24 offers bonuses, free plays and promotional offers to eligible registered users from time to time. All bonuses are subject to the specific terms attached to each offer, which are communicated at the time the offer is made. The following general rules apply to all bonuses on naya24 unless otherwise stated in the individual offer terms:
Wagering Requirements
Bonus funds credited to your naya24 account are subject to wagering requirements before they — or any winnings derived from them — may be withdrawn. The specific wagering multiplier applicable to each bonus is stated clearly in the offer details. Attempting to withdraw bonus funds before meeting the wagering requirement will result in forfeiture of the bonus balance.
Bonus Eligibility
Promotional Integrity
naya24 monitors bonus activity for patterns consistent with abuse. Where abuse is identified, naya24 reserves the right to void the bonus, void associated winnings and close the relevant account or accounts without prior notice.
Always read the individual bonus terms before opting in. Wagering requirements, game restrictions and time limits vary between promotions. Claiming a bonus means you accept its specific conditions.
Random Number Generation
Casino games on naya24 — including Slots, Slot Games, Bingo and table games in the Live Casino section — use certified Random Number Generation (RNG) systems or, in the case of Live Casino, real dealers operating under standard casino rules. The RNG systems used on naya24 are designed to ensure that game outcomes are statistically independent and unpredictable.
Game Results
All game results on naya24 are final once displayed and settled in your account. Technical errors in the display of a result do not affect the actual settled outcome. If you believe a game result has been settled incorrectly, you must raise a dispute within seven (7) days of the result being displayed. Disputes raised after this window will not be investigated.
Technical Interruptions
In the event of a disconnection or technical failure during a game, the outcome will be determined based on the state of the game at the point of interruption, in accordance with the applicable game rules. naya24 is not liable for losses resulting from internet connectivity issues on the player's end.
The naya24 Betting section covers Cricket — including Pakistan Super League (PSL), T20 internationals and other international cricket formats — as well as Football and Esports markets. The following rules apply to all sports bets placed on naya24:
Bet Placement
Bet Settlement
Bets are settled based on the official result of the event as determined by the relevant governing body — for Cricket this means results confirmed by the ICC or the relevant board (such as PCB for domestic matches), and for Football the relevant league or FIFA. naya24 settlement follows official sources and not real-time data feeds where discrepancies exist.
Void Bets
A bet may be voided by naya24 in circumstances including but not limited to: event cancellation, postponement beyond the applicable settlement window, market errors or odds errors that are clearly outside normal ranges, or where the integrity of a match is in question. Voided bets are returned to your PKR balance as a stake refund.
For PSL matches and T20 internationals, in-play betting markets are available where offered. In-play odds update in real time and accepted bets are binding at the odds displayed at the moment of confirmation.
naya24 is an entertainment platform. Gaming and betting on naya24 is meant to be enjoyable, and we want every user to maintain control over their activity on the platform. We provide the following responsible gaming tools to all registered users:
naya24 strictly does not permit use of the platform by anyone under 18 years of age. If you are aware of a minor attempting to access naya24, please contact our support team immediately.
Gaming should never be used as a way to address financial difficulties. If you feel that your gaming activity is affecting your finances, relationships or wellbeing, please make use of the self-exclusion tools available in your account and consider seeking external support.
Responsible Gaming is not just a policy page — it is built into the naya24 platform. You can access deposit limits, session reminders and self-exclusion options from your account settings at any time. Use them.
The following conduct is strictly prohibited on naya24 and will result in immediate account suspension, balance forfeiture and potential legal action where applicable:
naya24 uses automated monitoring systems alongside manual review to detect prohibited conduct. Decisions on account action are final and any balance associated with prohibited conduct will not be returned.
All content on the naya24 platform — including but not limited to the platform name, logo, interface design, game graphics, text, promotional materials and any software — is the intellectual property of naya24 or its licensed content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only.
You may not copy, reproduce, distribute, publish, reverse-engineer, scrape, frame or otherwise exploit any content from naya24 without explicit written permission. Unauthorised use of naya24 intellectual property will be pursued.
naya24 provides its platform on an "as available" basis. While we work to maintain high availability and reliability, we do not guarantee uninterrupted access to the platform. Scheduled and unscheduled maintenance may result in temporary unavailability.
To the fullest extent permitted, naya24 shall not be liable for:
Nothing in these Terms limits naya24's liability for fraud, death or personal injury caused by gross negligence, or any other matter that cannot be excluded by applicable law.
naya24 reserves the right to update, amend or replace these Terms and Conditions at any time. When material changes are made, registered users will be notified through the platform — either via an in-account notification, an email to the address on file, or a notice displayed upon login.
The updated Terms will be published on this page with a revised review date. Your continued use of naya24 after changes are published constitutes your acceptance of the updated Terms. If you do not agree with the revised Terms, you must stop using the platform and may request account closure.
We recommend bookmarking this page and checking back periodically, particularly before participating in major promotions or depositing significant amounts.
If you have a question about these Terms, a concern about your account or a dispute regarding a game result or transaction on naya24, please contact the support team through the platform's support channel. Disputes must be raised within the timeframes set out in the relevant section of these Terms — particularly the seven-day window for game result disputes.
naya24 will acknowledge your query and aim to provide a substantive response within a reasonable timeframe. Where a dispute cannot be resolved through direct communication, naya24 will outline the available escalation process at that stage.
Platform Contact
[email protected] — plain text display only, not a clickable link
Support is available through the in-platform support system. Response times may vary during high-traffic periods such as PSL season and major international cricket events.